Managing Tasks

Managing tasks involves:

  • Marking tasks complete
  • Viewing task details
  • Editing task details
  • Disabling notifications
  • Downloading chat
  • Sharing chat
  • Marking tasks as pending
  • Deleting tasks

To mark tasks complete, on a task tile, click the radio button.

The task is moved to the list of completed task.

For example, in the following image, the tasks with strike-through are marked complete.

To further manage tasks, follow these steps:

  1. On a task tile, click .
  2. The available options appear.

  3. Use the following options to work on tasks:
    View Task Details

    Use this option to view task details. These details include task name, description, assigned assets, attached documents, and so on.

    Alternatively, you can click a task tile to view its details.

    Edit Task Details

    Use this option to update task details.

    Disable Notification

    Use this option to stop receiving notifications related to a task. By default, notifications are enabled, and users assigned to a task receive them.

    Download Chat as Text

    Use this option to download chats related to a task in the TXT format.

    Send Chat as Email
    Use this option to share chats related to a task via email. To do this, click Send Chat as Email.
    The Email Selection page appears. It displays a list of users assigned to the task.
    Select the required users, and then click . An email is sent to the selected users.
    Mark as Pending
    Use this option to mark a task as pending. This option is available for completed tasks.

To delete a task, on a task tile, click .

You can only delete a tasks that you created.